Our Commitment to You

At Dizni Worldwide Logistics and Customs Brokerage, we are the operational backbone of your global supply chain, not just a service provider. Our mission is to ensure seamless, compliant, and timely movement of your freight. We recognize that achieving this requires safeguarding the personal and transactional data you entrust to us. This policy outlines our commitment to protecting your privacy and ensuring transparency in how we handle your information.

Information We Securely Process

To execute our world-class customs brokerage and logistics services, we collect various categories of data.

Data Category	What We Collect	Why We Need It
Contact & Identity Data	Name, job title, email address, phone numbers, and company address.	To communicate essential shipment updates, respond to inquiries, and manage your account.
Transactional & Shipment Data	Details of the services you request, import/export records, Bill of Lading (B/L) details, transaction history, and service preferences.	To accurately process customs declarations, manage freight forwarding, and fulfill contractual obligations.
Financial & Billing Data	Payment card details, billing address, and records related to payments for services rendered.	To process payments for brokerage, duties, taxes, and freight costs.
Technical & Usage Data	Internet Protocol (IP) address, browser information, operating system, and data on how you navigate our website or use our online services.	To maintain the security and functionality of our digital platforms and analyze traffic for service improvement.

How We Utilize Your Data

Your personal information is used strictly to deliver our core services and manage our business efficiently:

Service Execution: To perform our logistics and customs brokerage duties, including freight booking, cargo tracking, and mandatory regulatory submissions.

Payment & Account Management: To process your service fees, manage invoicing, and administer your client account.

Client Communication: To provide timely updates on your shipments, answer support queries, and notify you of any changes to your service or our policies.

Operational Improvement: To analyze service delivery trends and user feedback, allowing us to continuously enhance our technological tools and operational processes.

Regulatory Compliance: To meet our legal obligations under Philippine and international trade laws, and to prevent fraud or unauthorized activities.

Data Security and Protection

We implement robust technical and organizational safeguards designed to protect your data from loss, unauthorized access, or misuse. While no data transmission over the internet can be guaranteed to be 100% secure, we continuously monitor and update our security practices to protect your information.

Your Data Rights

You have specific rights under applicable data protection laws, including the Philippine Data Privacy Act (RA 10173), concerning your personal data. These rights may include the ability to:

Access your personal information.

Request correction of any inaccurate data.

Request the deletion of your data, subject to legal and contractual constraints (such as required retention periods for customs records).

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review the policy regularly. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Getting in Touch

If you have any questions about this Privacy Policy, our data handling practices, or if you wish to exercise any of your data rights, please contact us immediately:

Dizni Worldwide Logistics and Customs Brokerage

Phone: +632 8241 4777

By engaging with our services, you confirm that you have read and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.